What Is an Enterprise Management System?

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The Importance Of An Enterprise Management System

An enterprise management system (EMS) is a collection of enterprise-grade software that supports the core business processes, the flow of information, and data analytics.

The system allows IT teams to support and manage large, complex, and geographically dispersed IT infrastructure.

Enterprise Management Systems help businesses execute their core functions such as:

  • Budgeting
  • Financial processing
  • Sales activity and logistics
  • Supply chain management
  • Human Resource management
  • Customer Relationship Management (CRM)

Most Enterprise Management systems come as a single platform that integrates multiple software. The system suits large businesses more than small and medium-sized businesses because of its high implementation costs.

What’s more, small and medium-sized businesses have less complex IT infrastructure that can’t utilize an EMS system fully.

Enterprise Management System

Types of Enterprise Management Systems

The business world currently has three types of Enterprise Management Systems that address different business needs.

Customer Relationship Management (CRM) System

The software manages business interactions with current and potential customers. The core target of the Customer Relationship Management system is to connect customers with your company, strengthen customer communication, and improve profitability.

The basic functions of CRMs include:

  • Human resource management
  • Contact center automation
  • Automating Salesforce
  • Automating workflow
  • Marketing communication
  • Managing leads

Many businesses use CRM to collect customer data and forecast sales and market opportunities.

Supply Chain Management (SCM) System

The software integrates business applications to control the flow of goods, data, and finances related to a product. The software’s task starts with purchasing raw materials and ends with the final delivery of products.

At its core, an SCM helps with:

  • Planning inventory
  • Maintaining business assets and production lines
  • Managing product lifecycle
  • Managing logistics
  • Global supplier management
  • Order management

The SCM helps businesses predict and meet customer demand because it eliminates inefficient processes.

Enterprise Resource Planning (ERP)

The system integrates company applications into one cross-functional platform that allows businesses to run processes across different functions. With the software, you can eliminate discrepancies and data duplication while allowing access and sharing of data in real-time.

The ERP system executes functions such as:

  • CRM
  • Sales
  • Finance
  • Accounting
  • Purchasing inventory
  • Managing inventories and orders

Advantages of an Enterprise Management System

At its core, the Enterprise Management system supports nearly all complex IT infrastructure and business operations with few IT employees.

The software integrates nearly all IT solutions on one platform, making it simpler to manage. Even large businesses can streamline their processes, improve collaboration and boost efficiency across different teams with the Enterprise Management System.

More importantly, Enterprise Management Systems are cloud-based — offering higher scalability without IT complexity.

If your company operates globally, an enterprise management system will simplify the management of international trade across contractors, partners, customers, and suppliers. Since an Enterprise Management System provides real-time data, your business can make quick data-based decisions.

The software integrates financial management, sales, inventory management, and human resource management into one platform, providing businesses with access to critical data for both employees and management.

Here are more specific advantages of Enterprise Management Systems for businesses:

1. Easier Business Planning

Enterprise Management System allows companies to create business plans easily and track progress.

A company can check the production, look at customer satisfaction statistics, or keep an eye on expenses. You just have to view the dashboard that compiles the information into tables and charts.

Most Enterprise Management Systems can alert a business of potential issues such as low inventory or an increase in defects.

2. Improved Productivity

The significance of the Enterprise Management System is that it automates some process that boosts productivity among your team. For example, an EMS can execute payroll, replenish inventory, and send out sales emails automatically.

3. Increases Flexibility

An EMS organizes information in one place for easy access, irrespective of the location. As a result, your business can set up a hybrid and remote work environment where employees can access business files and work on them off-site.

4. Improved Record-Keeping and Compliance

An EMS has an integrated security system that mitigates the risk of data theft or loss. At the same time, the system makes data readily available when you need proof of the business’s performance for any body of authority.

The Difference Between Enterprise Management System and Enterprise  Resource Planning Software

Many people use the term Enterprise Management System (EMS) when meaning Enterprise Resource Planning (ERP). However, there are some differences between the two.

Enterprise Resource Planning (ERP) can be part of the Enterprise Management System (EMS), but the ERP is standalone software with distinct modules that address business functions.

The Enterprise Management System covers all integral business functions on the same platform, allowing the transfer of information from one section to another in time and accurately.

On the flip side, the ERP checks inventory and helps with back-office features, production, management, planning.

An EMS will go beyond the functions of ERP to suggest new markets, monitor competitors, keep an eye on the external relationships and even offer new markets for your product.

The Core of Enterprise Resource Planning (EPR) Software

Enterprise Resource Planning software focuses on three business resources:

  • Inventory, asset management, and facilities
  • Human resource
  • Financial resources including general ledger, payroll, and account payable and receivable

The Enterprise Resource Planning system works to optimize internal processes within your business. The software provides your employees with accurate and immediate reports and data and helps managers make data-backed decisions.

The system starts working when your business receives an order. The software immediately examines the inventory for available products. Then, it plans production and manages the product. The software will monitor all processes until the customer receives the order.

Enterprise Management System (EMS) on The Other Hand, is More Data-Focused

The EMS integrates several large-scale software that track and manage businesses’ complex operations. The enterprise management system is like the central command center — automating the business and simplifying report preparations and decision-making.

Some work of Enterprise Management System include:

  • Storing business data and easing the access of the data
  • Automating the customer service process
  • Securing customer data
  • Reducing the cost of operating a business
  • Standardizing critical process
  • Streamlining supply chain management
  • Ensuring businesses remain compliant
  • Allowing scalability of IT functions
  • Giving real-time access to data

Schilling IT Will Help Your Business With All Enterprise Management System Needs

Developing an Enterprise Management System (EMS) gives businesses a competitive advantage. You can boost your employee performance, increase business transparency, and allow you to manage each department’s operational efficiency.

You only need to know which system suits your business best. If you face any hurdles in pursuing an EMS for your business, contact Schilling IT for clarification.


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