Who Is Our Perfect Client?
The Businesses We Serve Fit A Specific Profile, Making Them Our Perfect Clients.
- Do you think that your IT department requires assistance to keep up with technology maintenance?
- Are you always thinking of ways to protect your network’s integrity and the privacy of your data?
- Do you want to use the latest technology to gain a competitive edge?
If your answer “yes” to any of the questions above, then you are our perfect client. At Schilling IT, we understand that members of small IT departments have to wear many hats. While this is standard practice for growing businesses, it could end up overworking your talented technicians and stop them from focusing on strategic duties. Suppose your in-house team is so overwhelmed with regularly attending to support tickets and fixing broken technology. In that case, they will not have any time to work on cybersecurity, preventative maintenance, or adoption of new cloud technologies. Once you realize that you need managed IT services, talk to us – we’re here to help our perfect clients.
What the Perfect Client Can Expect From Schilling IT
Managing your technology infrastructure can be difficult. For this reason, Schilling IT offers managed IT services and budget-friendly technology solutions to your business to help your IT team serve your staff and customers better and faster. In other words, you can consider us as an extension of your IT department, ready to help you identify problems with anything technology-related before it breaks. We seek to be your business partner to help you increase your operations’ efficiency and achieve your goals by offering:
- 24/7 technical support to resolve any IT issues
- Preventative maintenance helps you to identify problems before they cause downtime
- Skill in data and network security
- A team of skilled, experienced, and motivated technology professionals
- Expertise in new and emerging technologies
- Low, fixed monthly billing to help you manage your costs
- Training for your staff on various aspects of the technology we set up and support
Our Perfect Client
Our services are tailor-made for a particular type of client. The key attributes of our perfect client are:
Knows When Their In-House IT Team Needs Help
All small and mid-sized businesses need their technology to be reliable and scalable. Ensuring that IT infrastructure stays efficient as it grows can overwhelm even seasoned professionals. You may find that your staff cannot keep up with the rapid pace of change, even if your company has a dedicated IT team or role. Our perfect client understands that when team members are under pressure to meet the demands of growth, there is a danger of missing crucial issues or cutting corners. We provide the following services to help them avoid technology problems, lower costs, and reduce the pressure placed on their staff:
- Windows and Mac support
- Computer installation and repair
- Server installation and repair
- Network setup and monitoring
- Data backup and recovery solutions
- VOIP support
- VPN setup and support
Understands the Importance of Cybersecurity
According to media reports on the latest cyberattacks and data breaches, small and mid-sized businesses are the lowest-hanging fruit for hackers. Our perfect client knows that outsourcing their cybersecurity to us is the best way to access best-in-class security tools and people with the right technical ability level at an affordable cost. Our cybersecurity solutions for growing businesses are:
- Malware protection
- SPAM and email Security
- Security awareness training
- Firewalls and UTM (United Threat Management) appliances
- Website content filtering
Appreciates the Efficiency and Cost Benefits of Cloud Computing
Our perfect clients appreciate that the cloud enables their growing companies to access computing resources that were previously only available to large corporations at an affordable cost. However, without robust cloud management, businesses run the risk of inefficient operation, downtime, data loss, and security vulnerabilities. Schilling IT’s experts have extensive knowledge of cloud computing to provide the following services:
- Productivity and collaboration applications
- File servers
- VoIP phone systems
- Hosted email servers
- WiFi networks
- Customer Relationship Management (CRM) systems
- Cloud compliance services
We Help Our Clients Succeed Through Superior IT Solutions and Support
You are our perfect client. We can provide a range of innovative and customized IT services and responsive support to help you achieve your business aims. Contact Schilling IT today and find out why hundreds of companies in Northwest Indiana trust us with their technology.
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